Monday, April 25, 2016

Blog Post #8: Final Marketing Entry


Sadly, this is my final blog post for BU-215 Marketing. This experience taught me a lot and hopefully you have enjoyed reading about the topics I've covered relating to Marketing with Southwest Airlines as much as I've enjoyed sharing them. In this final post I am going to reflect on the stated outcomes and objectives of this course.



In the class syllabus it was explained that, by the end of the semester we would understand some of the functions, roles, and responsibilities of people who work in marketing. This objective was not a simple task to approach, however, with the guidance of my professor, and the guest speakers that she brought in, the material covered in class became easier to understand and the process of marketing a product or service for a business became a much more tangible process. Although the tactics and strategies we leaned of throughout the semester don't absolutely guarantee sales, they do significantly improve every business' chance of growing it's market share, meaning more sales and larger revenues. Through completing the course, a common misconception that marketers primarily focus on ways to advertise was addressed. 
Image result for the marketing mix
We learned about the marketing mix which included price, product, promotion, and place. Our objective in this aspect of the class was to become masters of the four P's . The marketing mix is basically a foundation for many of the other principals that we covered. In each area there are different variables to consider, all of which influence the success or failure of every businesses. I learned how to adjust each of the "four P's" through the marketing simulation and I learned how to analyze marketing operations of real business like South West Airlines through these blog entries. In addition to this, I was able to focus on, and practice identifying some of the elements of the marketing mix through the example advertisements that I presented to the class. The ads that my classmates presented also helped with this. For each presentation I spoke about the product being advertised, the place that it was advertised, what about the product was being promoted, and the price of the product. However basic the marketing mix may sound, each of the elements and how they influence a consumers likeliness to buy a product, dictate whether the product sells or not.


I also applied new analytical skills through the simulation as our financial standings were measured and established. As far as the simulation goes, through analysis of our groups financial standings on our financial statement, I was able to make more informed decisions that helped our team to succeed. Our main objective here was to examine exactly how much it cost to produce, promote, and distribute our product, as well as establish how much we would need to make in order to break even and then profit. This was extremely helpful when it came to making decisions about how we would go about presenting our backpacks to our targeted market segment. Equally important in trying to assure that our product was as appealing to our target market as possible using feedback from our targeted audience. We found a bag that shared characteristics consistent with what our market segment valued and then presented it where we could reach as much of our segment as possible, we promoted the product in places where our segment would see it and not in places that the wouldn't, and we made solid margins by selling at a high price that was still in our targets price range, maximizing profit. 


One objective that was particularly interesting was our exploration of new business innovations. It became apparent, that when looking for innovation in the market that connects all of us, Amazon is a really amazing innovator. In class we discussed some of the distribution tactics on the horizon for Amazon. The process of automating many of the roles that human workers traditionally play is always going to be the future when it comes to improving efficiency. Drones sent to deliver goods to customers, robots that pick out and sort through enormous warehouses full of a seemingly infinite array of products, and algorithms used to organize goods in a way that makes for the most efficient distribution process are just a few of the ways Amazon is making it easier to consume products from other businesses that produce goods. 

lastly, an objective that was especially important in my mind came about through a connection that I made from one of my economics classes to what we were discussing in BU-215. Elasticity is a concept that is one of the most important things to understand when it comes to figuring out how to compete most effectively. Knowing what options consumers have when it comes to deciding on a product that they might buy, what other price options there are, how essential the product is to the consumer in day to day life, and how much of their income they are willing to sacrifice in exchange, are some of the major points summarized through calculation of elasticity. Elasticity is fascinating to me because it measures the value of a product relative to every thing else people spend their money on. We talked in class about how elasticity can be influenced by price and how price should consider the elasticity of demand for a given product.
https://youtu.be/HHcblIxiAAk *Copy and past this URL to watch a good video that explains elasticity 

Overall, this class helped me to gain a better understanding of how the successful operation of a business is dependent on the major roles that marketers play. Marketing is about more than just ads as even I my self had a preconceived and misinformed notion of prior to completing this course. Maybe one day I will find my self playing the role of a marketing expert for a business, and if I do, this course will have been a good way to establish a solid foundation of marketing principals. I'd like to thank Professor Nelson for being an engaging professor who was able to present the tools I needed to obtain in order to understand the world of marketing. By sticking to the course objectives seen in the syllabus we covered a lot of important information that I may not have been able to grasp had I not been enrolled in the course. 

Thanks for reading!  

Blog Post #7: Why airfare prices becomes less elastic over time: How are price discrimination and time related

When we look at airfare ticket prices for any given flight, it's clear that prices are neither fixed at any kind of rate based on distance, nor are they stagnate over the time period leading up to departure. Southwest Airlines does offer some of the most affordable tickets, however, the price of reserving a seat becomes more and more expensive as the date of the flight approaches. In other words, reserving a seat on a flight that leaves months from now is less expensive than reserving a seat on a flight that leaves today. Why? Well let me start by explaining elasticity of demand.


So, in this case elasticity is a concept that refers to how demand is effected by changes in price. Keep in mind that, in the long run demand is always going to be elastic for things that we do not absolutely need in order to survive. Opposite to this, in the short run, there are some goods where demand is inelastic, meaning you will buy whatever is being offered regardless of price (within reason). In the case of airline tickets, airlines are smart and recognize the differences in elasticity of demand for tickets through the time leading up to the departure of each of their flights. Charging higher prices near departure an lower prices for reservations made well in advance is an excellent way to maximize the amount of money airlines are able to make per seat sold and prices are kept in check by consideration of the point in which customers will chose an alternative method of transportation (also called a substitute).
The line labeled "demand 1" is more elastic than "demand two". We know this because a steeper demand curves show that people are less sensitive to increases in price in terms of the quantity that they will be willing to pay for. A demand curve with a lower gradient (demand 2) shows that consumers will consume less if the price goes up and more is the price goes down. 

Selling pencils outside of an exam room to students who only brought a pen or nothing at all two minutes before a test begins for $10 a piece is just like an airline that sells tickets for a flight that departs in an hour for prices that are significantly higher than the price for the same seat booked a month in advance. Airlines use price discrimination over time in order to maximize the amount of money that they are able to take in for every seat they sell. Now just because the concept is called price "discrimination" doesn't mean that there are any inherent unethical tactics at play. The price variations are the same for any one who wants to purchase a ticket, and the tickets are equally available to everyone. If explaining this seams a bit overly defensive, well its meant to be. Businesses are often scrutinized for marketing tactics that use variable prices, but these arguments that are made only look at the differences in the prices that people have to pay rather than considering the fact that the same prices are offered to everyone for each increment of time leading up to the flight. Airlines aren't able to control when customers book their tickets.

https://www.google.com/search?q=airline+industry+price+discrimination&espv=2&biw=935&bih=891&source=lnms&tbm=isch&sa=X&ved=0ahUKEwi4xY-B57HMAhVMGz4KHR0QCH8Q_AUIBygC#imgrc=wKC5MNwxHOO4QM%3A

Also, just to clarify a point made in the first paragraph, flight prices from destination to destination are not fixed either. Flights vary in distance traveled and in the destinations that they are headed to. For example,when booking tickets for a common travel time like spring break, we can see that flights from,say, Baltimore to Fort Lauderdale, are more expensive than flights from Baltimore to Boise. Yes Boise is farther away from Baltimore than Fort Lauderdale is, but considering Fort Lauderdale attracts more people from the North East than Boise does, the prices and the frequency of flights are designed in a way that addresses the elasticity of demand.